Subject Matter Expert - Special Apps

Subject Matter Expert (SME) - Special Apps

Duties & Responsibilities

Applying subject expertise in evaluating business operations and processes

Identifying areas where technical solutions would improve business performance 

Consulting across business operations, providing mentorship, and contributing specialized knowledge

Recommending technical solutions and determining required development requirements (eg. software)

Providing subject expertise and guidance to IT personnel during the hardware/software development life cycle

Overseeing the development, testing, and implementation of technical solutions

Determining whether technical solutions meet defined requirements

Verifying technical reference information, including user guides, training manuals, and system requirements

Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users

Documenting processes and disseminating information to all relevant stakeholders