L2 Application Support

Job Description:

• Determine operational objectives by studying business functions gathering information
• Support daily operations by addressing issues in the system in L2 Application Support Capacity
• Improve systems by studying current practices designing modifications
• Monitor project progress by tracking activity resolving problems publishing progress reports recommending actions
• Maintain user confidence and protect operations by keeping information confidential
• Prepare technical reports by collecting analyzing and summarizing information and trends
• Perform daily weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Suggest changes to senior management using analytics to support your recommendations
• Actively participate in the implementation of approved changes
• Create informative actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Conduct insightful ad hoc analyses to investigate ongoing or one time operational issues

Qualifications:

• Bachelors Degree in appropriate field of study or equivalent work experience
• Microsoft SQL experience strongly preferred
• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
• Preferred to be residing near Sta Rita Bulacan