MAINTENANCE AND SUPPORT ENGINEER (SPACE SECTOR). Hybrid
Madrid, MD, ES
- Manage and monitor maintenance and customer support activities.
- Coordinate incident resolution, repairs, and RMA processes.
- Track and analyze KPIs related to maintenance and support services.
- Support logistics and Integrated Logistics Support (ILS) activities.
- Collaborate with customers, suppliers, and cross-functional teams to ensure service quality and compliance with deadlines.
- Identify, analyze, and resolve operational issues, contributing to continuous improvement initiatives.
- Bachelor's Degree in Telecommunications Engineering or Industrial Engineering with a specialization in Industrial Organization.
- Experience or knowledge in maintenance services and customer support.
- Experience or knowledge in incident management, repairs, RMA processes, and equipment lifecycle support.
- Experience or knowledge in KPI management and follow-up.
- Advanced level of Microsoft Outlook, Excel, and Word.
- Strong organizational, planning, analytical, and problem-solving skills with the ability to work autonomously.
- Innovative, high-impact projects: Work with cutting-edge technologies on projects with both national and international impact.
- A career plan tailored to you: Designed to support your professional growth and development.
- Autonomy and flexibility: Freedom to organize your work, with a healthy work-life balance adapted to your needs.
- Stability and long-term opportunities: Join a leading company with more than 60,000 professionals and strong financial stability.
- Annual vacation days plus additional personal leave days.
- Open and transparent work environment: Enjoy direct communication with managers and colleagues in a collaborative setting.
- Continuous learning: Access training through Open University and Udemy for Business (more than 6,000 courses available).
- Employee discounts and benefits: Enjoy special offers on gyms, restaurants, retail stores, leisure activities, and much more.
- Corporate shuttle service with different routes connecting work centers located outside Madrid city (only applicable where relevant).
- Profile review: We assess your experience and skills to determine your fit for the role.
- Initial phone conversation (5–10 minutes): If you receive a call from an unknown number, it may be us! A brief conversation to get to know you and answer any questions.
- Talent Acquisition interview: An opportunity for you to get to know us better—our values, career model, skills framework, and culture—while we explore whether there's a mutual fit.
- Technical interview: Meet the team, learn more about the project and day-to-day responsibilities, and discuss your technical expertise. Short assessments in English and competencies may also be conducted if required.
- Offer and onboarding: If everything goes well, you'll join our team and begin this exciting new chapter with us!